EP151 - The Future of Leadership: Overcoming the Global Leadership Crisis with Mark Miller
Join us on this episode of Impact Driven Leader where we sit down with leadership expert Mark Miller to tackle some of today’s toughest leadership challenges. Mark brings a wealth of knowledge from his years shaping the culture at Chick-fil-A and his deep dive into lifelong learning and leadership excellence.
In our chat, Mark breaks down why it’s essential for leaders to balance achieving goals with building strong relationships, and how these skills can really make a difference in handling global challenges. He’ll share insights on engaging your team, encouraging continuous growth, and making smart moves that help everyone succeed.
Meet Mark Miller
Mark Miller’s passion is serving leaders. He has traveled to dozens of countries around the world in an effort to fulfill his calling. Whether speaking to global audiences or individual leaders, his message is consistent and pragmatic: Lead Every Day.
His career at Chick-fil-A began over 40 years ago as an hourly team member in one of the local restaurants. Shortly after that, he became Chick-fil-A’s 16th corporate employee. Since that day, he has worked all across the business but recently retired as the Vice President of High-Performance Leadership, where he was a principal architect in building Chick-fil-A’s renowned high-performance leadership culture.
For the last twenty-five years, he focused much of his time on helping the organization grow its leadership capacity. Mark and his team at Chick-fil-A invested a quarter century and tens of millions of dollars searching for and validating ideas that work. Over the years, they focused on numerous topics, including High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and, most recently, Culture. These projects have each culminated in globally acclaimed books. Today, over one million copies of Mark’s books are available in 25+ translations, including national bestsellers and a Wall Street Journal Bestseller. His approach to writing and speaking has always been to find what is true in principle and apply it to the real world. Because of this, Mark is best known for his ability to unlock the full potential of executives and teams to create High-Performance leaders and organizations.
When not practicing or studying leadership, Mark is an avid photographer. His expeditions have taken him to some of the world’s most difficult-to-reach destinations. He has photographed silverback gorillas in the jungles of Rwanda, the icebergs of Antarctica, the Maasai warriors in East Africa, Nepalese culture at Everest Base Camp, and much more. More adventures are in the works.
Mark is married to Donna, his high school sweetheart. They recently celebrated their 40th wedding anniversary. Mark and Donna have two sons, Justin and David. Justin is married to Lindsey and they have three children: Addie, Logan and Finn. If you are a follower of Mark on social media, you will likely see them make a debut on his Instagram feed..
IN THIS EPISODE WE DISCUSS:
00:00 Intro
01:40 The leadership crisis
04:22 Connection between leadership and engagements
06:45 Career skills vs. Heart skills
08:04 Focus on learning, not fun
10:36 How can you get out of a business quicksand?
13:11 “Leaders have to make choices…”
15:11 Leaders need to be present
19:32 How clear goals drive effective leadership
21:50 Leading from behind
24:04 Teaching leadership
25:37 Can you change a leader’s heart?
27:41 Humility and service
32:02 How you can be a valuable leader
33:54 Being a person that people want to follow
37:24 Technology's effect on the leadership crisis
39:52 Leadership in the modern age
41:16 Stop chasing the wrong goals
44:31 Valuing results and relationships
46:13 Owning your growth
48:24 Identifying and avoiding destructive leadership patterns
51:30 The future of leadership in America
Resources, books, and links mentioned in this episode:
Connect with Mark:
https://www.linkedin.com/in/highperformanceleaders
https://twitter.com/MarkMillerLeads
Where to find Tyler:
https://www.linkedin.com/in/tylerdickerhoof
https://www.instagram.com/tyler_dickerhoof/
https://www.youtube.com/@impactdrivenleader/
https://twitter.com/ImpactDLeader
About the Impact Driven Leader Podcast
The Impact Driven Leader Podcast, hosted by Tyler Dickerhoof, is for Xillennial leaders who have felt alone and ill-equipped to lead in today's world. Through inspiring interviews with authors from around the world, Tyler uncovers how unique leadership strengths can empower others to achieve so much more, with real impact.
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