IDL74 Season 2: Leaders are Developed with Mentorship with Hanieh Sigari

Why do mentors make the greatest leaders? What can you learn from your employees? Why should you consider growth as data?

Today I have an inspired conversation with Hanieh Sigari, an entrepreneur and the leader of skincare network marketing company, Qyral. Together we break down our experiences in network marketing and why it’s such a great place for leaders to grow. Hanieh also shares the story of where her leadership ethos developed from, and the role her mother played in her success.

Meet
Hanieh Sigari

Hanieh Sigari is an entrepreneur, biochemist, anti-aging industry disruptor, and mom. She combines her business acumen, bioscience knowledge, and passion for empowering women to be beautiful and financially free.

No stranger to entrepreneurship, Hanieh has the experience of driving 600% YoY growth with her healthcare startup and taking an e-commerce startup from zero to over $20M in revenue over five years.

Combining her business acumen, bioscience knowledge, and passion for empowerment, Qyral delivers far more than skincare. In addition to individualized, science-based products, the brand offers an opportunity for entrepreneurship.

Following in the footsteps of her mother, whose efforts lifted hundreds of wartime widows out of poverty, Hanieh sees Qyral as a pathway for women to change their skin, their incomes, and their lives for the better.

Visit Qyral and connect with Hanieh on Facebook and LinkedIn.

IN THIS EPISODE WE DISCUSS:

  • Empathy - 10:44

  • Be resourceful - 12:39

  • Learn from your employees - 14:54

  • Be a mentor to be a great leader - 17:45

  • Consider growth as data - 27:34

Empathy

Connecting with people is a big part of leadership.

You do not have to feel all their emotions alongside them, but you need to understand why they feel the way they do, hold compassion for them, and take their situation into account when you take action.

Be resourceful

Practice being resourceful.

You do not need to know how to do everything, but you can learn how to see the small solutions and ways to move forward even when things seem tricky.

Learn from your employees

-        Everybody has a different style of how they need to be led to be the best that they can be within the business

-        Some people need hand-holding while others need independence

-        Sometimes people will have the right skillset but lack the best mindset, and you can help them to find their best mindset

Be a mentor to be a great leader

Mentors make the best leaders because they do not force their ideas, wills, or goals onto those whom they look after.

Instead, mentors and leaders encourage their employees to become the best versions of themselves. This allows them to develop on their path and to retain their successes, knowing that they created them, and are not dependent on the leader in all ways.

A good mentor and leader instills a sense of capability in their employees.

Consider growth as data

View your revenue, growth, and income as data to see what is working and what is not working.

Rather than thinking about success and failure or comparing good and bad, take away the emotional value and only look at the facts. What makes your business work well? What hinders success? How can you improve what works and minimize what doesn’t?

Resources, books, and links mentioned in this episode:

BOOK | Neville Goddard – The Law of Assumption

BOOK | Robert Kiyosaki and Sharon Lechter – Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!

BOOK | Steven Pressfield – The War of Art: Break Through the Blocks and Win Your Inner Creative Battles

Visit Qyral and connect with Hanieh on Facebook and LinkedIn.

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Connect with Tyler on Instagram and LinkedIn

Email Tyler: tyler@tylerdickerhoof.com

About the Impact Driven Leader Podcast

The Impact Driven Leader Podcast, hosted by Tyler Dickerhoof, is for Xillennial leaders who have felt alone and ill-equipped to lead in today's world. Through inspiring interviews with authors from around the world, Tyler uncovers how unique leadership strengths can empower others to achieve so much more, with real impact.

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Everybody has their own style of how they need to be led.

Hanieh Sigari

Podcast Transcription

[TYLER DICKERHOOF] Hey there. Welcome to the Impact Driven Leader podcast as your host, Tyler Dickerhoof. So glad you're joining in wherever you're listening, or if you're watching on YouTube, glad you're here. Excited today to share with you the guest, Hanieh Sigari. She is an entrepreneur. She is the leader of a skincare network marketing company. In my experience in network marketing did not connect us instead one of her publicists, Ashley reached out and said, hey, she'd love to talk about leadership. I'm like yes, that sounds exciting. So we break down some of the experiences that I've had in network marketing that she has shared, why it's such a great incubator in leadership. We get into a lot of discussions and really what I think you're going to find fascinating. I was mesmerized by the story of where her leadership ethos evolved. She shares the story about her mom that I think is going to be pretty impactful. It also, to me, it underlined and emphasizes how important mentors are. We talk more about that, we talk about some of the leadership journey she's on, some of her inspiring authors. Can't wait for you to listen to this episode. I'm so grateful for the time that Hanieh spent with me and I hope you get true value out of what she has to offer. [TYLER] All right. Welcome into the Impact Driven Leader podcast. So excited to have today's guest. Hanieh, how are you today? [HANIEH SIGARI] I'm doing great. How are you doing Tyler? [TYLER] I'm good. I'm good. I'm excited to have this conversation. So one of the fun things about this podcast, I'll share this video, I didn't share it earlier is how I come up with guests. Sometimes they're guests that are pitched to me, which is exciting and that's how I learned about you because it brings a new friendship, a new connection, a new relationship. I found out that one of your executives was actually a teacher of mine in high school, which is fun but as well that we've been involved in the same industry, which I'm excited about because it gives me a little bit of behind the scenes to be able to ask. I'll share this. You started a network marketing company, my wife and I are part of a network marketing company. I shared this with you earlier. I believe this wholeheartedly, there is no better place in the world. There is no better business to teach leadership skills than in network marketing, because if you can motivate and lead people there, you can lead them in any organization. I'm a believer in that and I shared that with you and your eyes got big and you lit up and you're like, yes, I experienced that. So I'm excited talk to you about leadership, about your experience, how you got to where you're at. So I want to first let you start there and just share with the audience what you do, what your company does and how we got there and then we'll have a conversation along the way. [HANIEH] Sure, sure. So like I mentioned to you prior to the podcast I had a home healthcare company and it grew, it started out a passion. That's where it started. [TYLER] You started pretty young, right? [HANIEH] Yes, I was 25 when I started. Just to give you a little recap about my background, so I'm obsessed with aging. When I first came to America, my parents moved me into a 50 plus community without knowing it. I guess it was illegal, but you can't have children in 50 plus community. But anyways, these seniors really took me in, taught me English, taught me all their skills. Ms. Madeline taught me about art. I had this like community of elders that really took me in and raised me in, maybe those were the first leaders for my life. By the time, however, I got into fifth, sixth grade, my friends started passing away little by little. It was devastating for a 12-year-old, 11-year-old to take in. So I was like, when I grow up, I'm going to make my mission to figure out and find the fountain of youth so then my friends will never have to die. So I started working at a nursing home at age 15 or whatever the legal age was at the time and I worked there all through undergrad and college and high school, and I loved it. It was like this community of seniors that I would bring together when the admins would go home. I would bring the party. I would bring them to the corridor and I was like, that's, what's missing in the geriatric field. So anyways, I knew I wanted to be in the field of aging somehow or another so undergrad, I studied bio psych, mind, body connection, and then graduate school I did biochemistry and I started a graduate gerontology program. Anyway, that was the academic background. I quickly realized to really have impact in the field of aging, I got to get out there. I got to put myself out there and I'm going to start this really cool nursing home and whatever, but bam, you don't have capital. So maybe I can't start with a nursing home. What can I start with? Oh, home healthcare. So I was so passionate about having an impact on people's lives, especially with, Alzheimer's finding various ways to deal with patients who have Alzheimer's and educating the families. So like any business that you're passionate about, it grows, that first year without knowing anything, I hit 1.2 million in revenue. Next year, double that, the following year, double that and it was just growing and before you know it, I had this massive organization, 500 plus staff members. It took me away from that thing that I was really passionate about, which was providing patient-centric care. Now it's like a staffing agency in a sense. I'm just hiring. These women are, I mean, healthcare, we talk about it right now, especially during COVID it's a place where people get burned out, especially nurses, CNAs LVNs. So I was like, oh my God, I can't pay these people the wages that they deserve because of insurance reimbursements or whatever, the reason Medicare, Medicaid reimbursements like, but the American dream is work hard and you get rewarded for your hard work, but here, these women are working really hard. Most of them are single parents and they're not getting what they deserve. So I was like, I need to take it back and I need to figure out how I can drive that impact and be able to start an organization that's based on meritocracy, the harder you work, you earn what you get. So I sold that business and I was also --- [TYLER] Can I put a time-out right there because I'd love to ask just one, you immigrated to the US and you were very young in this idea of this American culture. How much did that inform you in this desire to, I want to serve people? [HANIEH] Well, it's a very good question. I would say, so my mother was a social worker. In 1979, Iran had a revolution and the college student started this revolution. So my mother goes to her father's funeral in the south, comes back and sees that her house is totally rated. She calls the police and the police come in and arrest her and throw her in jail, come to find out her four roommates are already executed and she's next on the execution list. So my mother served six months in prison, she's in jail and they're trying to figure out enough evidence against her to also execute her. During that time, one of her classmates sees her name on a list and says, oh my God, I know her. I will say prostitution was legal in Iran during the Shaw regime. So my mom, as a social worker, while she was doing her rotations, she would have to do the health checks for these prostitutes. Anyways, this classmate teased my mom's name and says, "Hey, I think I can get you out of jail. I could help you. You know those prostitutes that you were helping before, you were doing their health checks? Well, they're now out in the street and we're just gathering them up and throwing them into a woman's shelter, but there's no one to run the woman's shelter. So would you be willing to run this woman's shelter since you have a rapport with them?" She was like, "Oh my God, holy molly yes, of course. Get me out of here." She gets out and at the same time, Iran started a war with Iraq that lasted eight years. So now we have widows of servicemen also ending up in these same shelters. They're clashing, these two, the conservative group versus the other side. They're clashing so my mom's like I have to teach them to occupy their time. Somehow, she teaches them her hobby and her skill of sewing. She's very young, 23, 24 and as they become more skilled, she goes back to the state department and says, "Hey, can we get sewing machines please?" They're like, "Yes, well we need uniforms and sheets for the military. So would your woman be willing to saw this for us? I could get your 200 sewing machines." And she's like, "Done, we'll do it." So without knowing anything about assembly lines or business or anything, here's this young woman and she sets up an assembly line, puts the more skilled woman on the harder tasks and so on and so forth and little by little they're growing, their skills are growing, they're getting, she goes back to the department and says, "I need to pay these women. They're working for free and Uh-uh, we're not going to have that." They're like, all right, not a problem. They gave them wages. Slowly these women moved out of this shelter. Some of them got other jobs. So this was a theme in my life. My mother was a hero back in Iran and I wanted to follow her footsteps somehow. I wanted to continue this legacy of serving and providing a chance, teaching people the skillsets necessary for them to be able to provide for themselves. So I think entrepreneurship, like just naturally fit in that pursuit. [TYLER] Wow, to me that's a tremendous model of leadership. I mean, think about it and I'd love to just, again, we have a story to get back to, we'll get there, trust me, but I'd love to know, where you're at now, or along the way some of the things, what your mom experienced and like, oh, okay, that's how I lead people. That's what I do for people. What are some things that you can just think of. [HANIEH] Empathy is absolutely necessary. What exactly is empathy, the way I describe it --- [TYLER] Yes, now we're getting there. [HANIEH] Yes. [TYLER] I want to hear it [HANIEH] The way I describe it is when my son cuts his finger, I feel his pain. I truly I am connected to him and I feel everything. So I think that is empathy, when you can really truly connect with people so that they, you don't have to experience all their emotions, their pain or whatever, but truly connecting and listening. I think that was, yes, that's just been a part of leadership in my experience and connecting with people. [TYLER] Can I share my definition? [HANIEH] Sure. I'd love to hear it. [TYLER] It's putting your arm around people and walking with them. As you share that about your son, it's like, yes, I mean, if you're, oh, as a mom, like, ouch, ooh, okay. Now you manage it up. You're walking with him. You can't take that cut away from him, but you're experiencing that with them. I think as a leader, the more able you are to do that with people, as you just shared, the more that you can progress together. It's not like, oh, you're serving me and doing this for me. We're doing it together. It comes back to what you said earlier your first business that you shared how difficult it was through all the contracts and all the billing and everything else to actually pay people and walk with them. And that's why you wanted something different. [HANIEH] Oh yes, completely. Spot on. [TYLER] I love it [HANIEH] You're right. Thank you. [TYLER] So your mom gave you that model of leading and learning with empathy practicing empathy. How does that evolve to where you're at now as a leader? [HANIEH] The other thing she taught me was being resourceful. You don't have to know the entire path. As long as you could see the next 500 feet in front of you could get to your destination as far as it may be. So yes, we came to the US and I knew I wanted to follow her path and continue her legacy somehow and serve a community somehow or another. She was a social worker. She served so many people. So I came and I graduated and I started this company. It evolved and I exited and I wanted to start over and I thought, what would be the ideal company that I could build? If I could have anything, what would be that thing that would get me out of bed every single morning, excited? Just like that first year when I started the home healthcare company, I could drive for miles, hundreds of miles. I would come home like 2:00 AM, get a phone call at 4:00 AM, be up. I was excited. I was passionate and there was conviction there. So I wanted to have that same excitement. Again, I missed that, and I wanted it to last this time for a very long period of time. So network marketing was just, it was something I stumbled upon. I didn't know anything about it, but I quickly learned, wow, this is a platform for impact. You don't just have a one-time transaction with a customer. You have someone who you can grow with and evolve and really if you do it right, teach them so that they could transfer their skills to their household and their community. Like, how cool is that? Where else can you do something like that? So yes, it's been a really cool journey and I'm learning from these women. So you talk about leadership, I'm learning leadership from them just as much as they are learning from us as a company. [TYLER] So what are you learning because, I got to ask that, I'd love to know what you're learning. [HANIEH] One thing I'm learning is, so everybody has their own style of how they need to be led. I'm learning that some people really, truly need hand-holding and step by step directions, whereas somebody else, you just tell them what the goal is and they'll go. I think sometimes we have the expectation as leaders of like the other person just gets it and understands but no, maybe they need a little bit of coaching and handholding. So they're teaching me that a lot. Some of them need more care than others. The other thing I'm learning is some people have the skillset, but they don't have the mindset and how important mindset is in order to get to where you need to go. So I was so focused on the skillsets, teaching entrepreneurship and so forth but it's like, if you don't marinate the mindset, and if you focus too much on the mindset, getting their mindset and not giving them the skills, so I'm really learning the balance between mindset, skillset and having empathy for the person that you're interacting with. So yes, it's a really cool journey. [TYLER] I think that, I love that you share that and that's been something I've experienced. I think the more interactions you have with people, the faster you can learn these lessons and see, oh, it's just not the people that are coming to my business. You talk about your home healthcare business, you had 500 employees. How many of those people had the same mindset and skillset as the people you're working with now? Some of them maybe, some not, but to think in business that everyone's going to be the same way and that's how you're going to have success, I think that's how leaders end up selling themselves in their ability short, but also discount people with a tremendous amount of talent and ability, is thinking, well, I can only work with people that are driven on their own. It's like, you're going to miss out on skills that maybe someone else that needs a little bit more direction has that's going to tremendously benefit your business that maybe in five years they will have developed this entire skillset that they're actually a better leader. I think as I've learned is that's a big undertaking, is to accept that instead of just writing people off as like, oh, they don't get it. [HANIEH] You're absolutely right. Totally spot on. We can be somewhat impatient, but I do believe also leadership through mentorship is probably the best form of leadership. If you just get into the mindset of I'm a mentor, some of, I attribute where I am to the leaders and the mentors that came into my life and the best mentors were the ones that never told me what to do. They let me learn from my own mistakes. They were there for me to catch me if I really bang up and tell me to get up but they never told me exactly what to do. They let me learn from my own mistakes. So I think mentorship is so crucial and people forget that part of leading like, no, you're a mentor. You're not, take everything else out of it. You're mentoring this person. How would you mentor? I'm teaching that to other people, the effective way to be a mentor to others. That's cool stuff. [TYLER] A little bit earlier, so as a part of this podcast have a book club and with that a round table, and we discussed this and it came up as like, why are we in such a shortage of leaders? To me, it's what you just said, so many people are focused on the production, but not mentoring and realizing that actually we can accomplish way more through a mentoring process where, hey, we're doing this together. I'm like where I'm guiding you maybe I'm four steps ahead of you, but we're going through this process together, which to me is a model of mentorship. I either have done it, I'm a couple steps ahead of you and we're going through this process together. To me, it's like you sharing what you shared earlier about what you've learned in leadership and have to realize everyone's a little different. Well, if you're mentoring someone in that, they're going to bring up questions that you're like, oh, hadn't quite thought about that. Let me process that. Let me get back to you. It's like, oh, how would I deal with that? You're both growing. [HANIEH] And there's no blame. You can't blame anyone. When you're a mentor, there's no one to blame. I think leaders have a tendency of blaming people, which is awful. It's like, no, take complete ownership. Like it's you. You failed as a leader. Your team, your staff, the person under you didn't fail. It's you. I think leaders just don't take that responsibility on, of like complete ownership of it's me. I'm failing. [TYLER] And I think there's a point in that I'd love to just explore and just say, I don't have to take ownership for all of your actions, but I need to take ownership for my place in them. If I failed to lead you in the way that I need to, I got to own that but if you went and made a decision that has nothing to do with me, that's affecting your ability to lead, well, sorry that sucks but instead of writing it all off to say, well, they can do whatever they want or they didn't do what I told them, it's like, oh, why didn't they? What other things are going on? I want to circle back to the empathy piece when you brought up your son, it's like, if you tell your son, "Hey don't play with that sharp knife, because you're going to cut your finger," and he cuts his finger you're going to have a different context on that as opposed to he's just playing and one of his toys cuts his finger. In my mind, and I think in leadership, that's the same way. I'm still going to bandage him. If he cuts with a knife or he cuts on a toe, I'm still going to put a bandaid on him. I'm still going to make sure that he has an antibiotic so he doesn't, like a Neosporin type things so it doesn't get infected, but yet I'm also going to sit there and say, oh, what did we learn? What happened here if he was playing with grab the knife, as opposed to the toy. I look at that differently and it's like that had nothing to do with him. I need to, as a leader, take ownership there and say, I need to go make sure that that doesn't happen again. That's on me. Does that make sense? [HANIEH] Yes, completely, completely. But I think also at the same time, when you take complete ownership, it's like, maybe I hired the wrong person. Maybe that's what it is. Maybe this person was not fit for this role. So again, it comes back to you and you can grow, you can evolve, I think if you take responsibility and not point the finger. That's all I'm trying to convey, not pointing a finger at anyone and taking responsibility to a certain extent, like you said. [TYLER] So what was the driver for this understanding of, you mentioned your mom, but what, even more from an empathy and emotional intelligence realizing, oh, this is a much bigger part of building a business than just meeting the numbers? [HANIEH] It's a movement, that's what it is. It's educating people on the skills necessary. It's like leading the horse to the water, I guess that analogy. If you give people the opportunity and the tools, you don't know what they could possibly be capable of. I always say, there's actually the argument, like if Mozart didn't have a piano, would he be Mozart and somebody were arguing, no Mozart would go find his piano eventually. If people don't, there's just, there's no access to that. So I think allowing people to really experience this American dream of entrepreneurship is so exciting to me teaching the skills and then also combining that with this, I mentioned the home healthcare company, we're getting these patients at end of life. Like, why are we telling people in our nineties how to eat better and live better now? That starts in your early twenties. So how can we also educate on aging? That's another one of our missions, we're here to also get everyone healthy and teach about the process of aging both your external and internal. So it's been a mission of ours to incorporate some of these aspects into our business and fold it in. [TYLER] So with that, what's the challenge. [HANIEH] As you know network marketing companies, they grow and they grow rather fast. They can take off and product innovation suffers at the same time. It becomes a very heavy ship and they become stagnant. That's why I think the top revenue for one of the biggest MLMs is like 10, what is it, like $10 billion. It's like, why don't we have a company that's in the a $100 billion or $60 billion? Why don't we, it just becomes a really heavy ship. Then if innovation doesn't, there's no innovation within the company, so if we can stay agile and nimble and still keep that startup mentality when we have a hundred thousand consultants, 200,000 consultants, how cool would that be? Like maintaining that startup mentality at all times, like, oh, okay, this isn't working let's quickly in a scrappy way, fix it. It doesn't have to be fancy. It doesn't have to be perfect. Let's fix it. Or right now where I'm listening to our customers like what do they want? We just quickly, we're able to add these things. I'm adding Telegam and prescription grade products in 45 days. That's unheard of, from start to finish, from developing our, like, just staying nimble. I think a lot of companies start losing that. So that's the challenge of how do you continuously evolve and innovate as your ship becomes heavier and your consultant base grows? I think that's the challenge. [TYLER] What I think is interesting is I don't think the scope of your business or industry impacts that. The reason I say that is I mentioned earlier, the round table have of this, and we had a discussion. There's a gentleman who has a real estate agency. He talked about getting off the mark and I had this thought as he shared it all. I just wrote it down here. It's getting bigger exponentially will come at the expense of getting better incrementally. I mean, what you just said about, if you get so big, you can't get better incrementally, like you're, that innovation. My belief is if you get better, the opportunity to get bigger will be there. Yet, if you're focused in so many companies, again, it does not matter what industry. I think it also can be leaders, they're focused on so much getting bigger they lose sight of the elements that'll actually help them get bigger and in a healthy manner, which is get better. It's why going back to that statement earlier is why aren't there not enough leaders? Why are we in this shortage of leaders, is because too many leaders are saying, well, what do we need to do to make sure that bottom line, what are we doing to drive sales and not doing what you just said; is like, are we focusing on meeting the customer, the innovation, the things that are helping us get better? Man, that's going to allow us to get bigger. [HANIEH] Yes, yes. Think about your growth as just data, the money, the revenue that's coming in is just data. if you're focusing on the product, focusing on your customers will drive that naturally. Like I mentioned in the home healthcare, for example, I didn't know what I was doing first year. I grew as fast as I did because I was passionate. I was just passionate. I didn't even know how much we were making until my accountant told me at the end of the year. Not even month to month, I had no idea. So I think focusing, not losing sight of your customer's needs and the future needs of where the industry is progressing to. Like right now, we're doing personalization. I wholeheartedly believe that that's the future where Spotify already can predict your next song. So why don't we have the same thing in products? Why don't your products evolve with you? Why aren't they made just for you? It's 2022 people. But these big, big, big conglomerates, the P&Gs and whatever, they just can't do it. They're so big. By the time they implement these things, it'll take five years, six years. So it does come at the price of growth and being large does come at the price of innovating. I guess sometimes they get around that by acquiring other companies and that's possible, however. You have to want it as a leader. Don't lose sight of that. [TYLER] So I'd love to just ask you to think about that from focusing that from a leadership point of view. In your space today, I know you mentioned the challenges of leading, what's challenging you in your ability to lead your organization and those around you in that context of, oh, we're getting bigger? Well, how am I getting better? What are you doing to get better? [HANIEH] I read a lot. How am I getting better? I read a lot and I try to learn from other people's experience, but also bring on people that can do it better than you. Don't be embarrassed of that. I'm not as good as for example, Mark who's leading the consultants. He has the experience, he has the passion and he has the drive to do it. So I put someone else in charge of that development piece and let me focus on the stuff that I like to do, which is looking at what's in three years, what's in five years. I'm driven by the product. I really love products so much so let me focus on that and allow the other components to be taken by people who are qualified to take that. I think that's also part of leadership. Getting your hands out of certain things, I think is so hard and difficult for leaders. I mean I have heard of CEOs that have 20 direct reports, like, what are you doing? You don't need all that. You let people handle things for you. I think a lot of executives have a difficult time getting their hands out of certain things. They just get stuck and that prevents the company from growing also. So, yes, I think as a leader, recognizing when it's time to hand it off to somebody else or stepping back. [TYLER] So with this being a book club podcast, too, I'd love to know what books have impacted you? What books are you reading or what right now, are you going down the path of, oh, I want to read more of this? I want to learn more about this area? [HANIEH] I got heavy into the manifestation stuff, like Neville, Neville Goddard. I just went down this rabbit hole, I allow myself to go down rabbit holes. If I'm passionate about something, I just follow that, like, let the journey leave me. So Neville Goddard, any of his books. Oh my God, I love him because I feel like a lot of what Wayne Dyer and everybody, either Tony Robbins and all these people that came after a lot of the concepts started with Neville. So that to me. And Rich Dad Poor Dad, I have like these very basic things that these books that are top sellers, there's some good content in there, but right now I love, there's a really good one I'm listening to actually [TYLER] Yes, that's a nugget. [HANIEH] I'll get it. So what else is really good? Oh, God. There's so many, Steven Pressfield, any of his books, The War of Art, it's the opposite of what Sue's book is, The War on Art, I think every entrepreneur should read that. Any of Seth Gordon's books. I love Jocko. I mean, I love all these really inspirational books. They've inspired me. But Neville, I go back to him. Whenever I'm down or I'm not performing the way I should or I feel stuck, I just go back to Neville and he gets me out of whatever I'm in. [TYLER] Awesome. Well, I've so enjoyed the conversation day. I appreciate you spending time with our audience and sharing your experiences. I want to share this with you, the amount that you lit up when you shared about your mom. It is one, I understand, I was going to ask the question, but I didn't even need to, who was the biggest driver of your ethos to serve. That's your mom, and I can tell, and I appreciate that and I appreciate you sharing that story, because it one, it gives me such great context for you. As we wrap up here, is there any last things that you would like to share with the audience that they can either learn more about you or just, again, this idea of serving from a place of empathy in order to help people have a better life? [HANIEH] Yes, I think if you haven't already joined a network marketing company, whichever one it is, I think it's a great place to just develop yourself and evolve as a person. Stay curious, I think let your curiosity lead you to where you need to go. I think that's really, really important, just allow curiosity to develop and evolve. Yes, well, just do it, just do it, don't wait until the opportunity is right or whatever it may be. Do it. If you want something bad, go get it. If you want to be a better leader, you'll figure out a way to become a better leader through whether it's finding a mentor or reading books or getting a coach, whatever it may be. If you're really trying to be a better leader, you'll find the means to do it. So be humble enough to say, I want this right. I think that's pretty what I would share. [TYLER] Well, thank you so much. Appreciate it. Appreciate your time and until next time. [HANIEH] All right. Awesome. Thank you. [TYLER] One of the things that I want to as a guest, as she shared with me after we got done is that she started to think a little bit about her mom, her family, and got a little distracted and she apologized for that. I know that she brought tremendous value today, and I'm excited for you to listen and take notes and more of an example of what it's like to be a leader. Now I'm blown away by her desire, what she sees in front of us, as someone who was born in the United States that maybe didn't have that shocking difference from what she shared from her mother to herself coming to the United States. But yet she's so grounded in what her desire and purpose is based upon the people that mentored and served her so much as a young girl. Hopefully you get tremendous value out of this episode. Maybe not as much the classic author style episodes that we've had in the past, but a lady who is serving people around her in a way that she finds impactful and just loves to be emotionally connected and empathetic. Her desire to, I want better for people, to me, it's examples like Hanieh that absolutely drive this world because they're better leaders. She is making better leaders in her world. She had a mother who was a tremendous example to her. She desires to be that mentor to others. To me, I think that's pretty special. I believe as a leader, if we can help reduce the shortage of leaders, it's by being that model, I encourage you to do the same. I'm so grateful for the relationship that we developed. I hope you got value, took notes from this episode. Thanks for listening. Thanks for watching. I hope you have a great rest of your day.
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IDL75 Season 2: Twelve and a Half: Leveraging the Emotional Ingredients Necessary for Business Success

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IDL73 Season 2: Leading with Intention with Chris Robinson