EP172 - Former FBI Agent Joe Navarro Shares Why Emotional Intelligence and Connections Outperform IQ
In this episode of the Impact Driven Leader podcast, host Tyler Dickerhoof sits down with Joe Navarro, a former FBI agent and renowned expert in body language and behavioral analysis. Together, they delve into the importance of human connection in both personal and professional life.
Joe shares profound insights from his experiences, including what an 80-year Harvard study reveals about the secret to happiness and longevity, and why empathy and emotional intelligence often outperform IQ in the real world. From understanding how simple gestures can build trust to recognizing the power of nonverbal communication in leadership, this conversation will change the way you view relationships and success.
Tune in to learn how mastering the art of connection can enrich your life and enhance your leadership.
Meet Joe Navarro
Personally approached at the tender age of 23 to join the FBI, Joe Navarro became one of the youngest agents ever to join the renowned investigative agency. He went on to spend the next 25 years at the FBI, working both as an agent and supervisor in the areas of counterintelligence and counterterrorism. Through his work he was able to study, refine and apply the science of nonverbal communications. His acumen in this field and his success as a spy-catcher, led Joe to train FBI agents and the intelligence community.
Retiring from the FBI in 2003, and meeting overwhelming demand for his notable insights into human behavior, Joe has dedicated himself to speaking and consulting with major corporations worldwide.
Today Joe is recognized as one of the world’s foremost authorities on the application and use of nonverbal communications in business.
IN THIS EPISODE WE DISCUSS:
00:00 Intro
03:58 The secret to happiness and longevity
08:00 The importance of connection
11:15 Why human connection will outlast technology
18:08 Who is Joe Navarro?
22:25 Body language and connection
30:13 Trust starts with a look
37:32 Why trust is built, not told
42:03 When words and actions match
47:24 Trust is about solving problems
53:58 Trust vs. Charisma
1:01:25 How curiosity builds connection and trust
1:04:46 How nonverbal cues invite connection
1:15:17 Understanding how you affect others
1:19:57 Vulnerability and leadership
1:30:16 Leaders who can calm fears make greater impact
Resources, books, and links mentioned in this episode:
Connect with Joe:
https://www.instagram.com/joenavarro_official/
https://www.youtube.com/@joenavarrobehaviorexpert
Impact Driven Leader:
https://www.youtube.com/@impactdrivenleader
https://www.instagram.com/impactdrivenleader/
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About the Impact Driven Leader Podcast
The Impact Driven Leader Podcast, hosted by Tyler Dickerhoof, is for Xillennial leaders who have felt alone and ill-equipped to lead in today's world. Through inspiring interviews with authors from around the world, Tyler uncovers how unique leadership strengths can empower others to achieve so much more, with real impact.
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